Privacy policy

Privacy Policy

At 199XCLUB, we respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing our products.

This Privacy Policy explains how we collect, use, store and protect your information.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or subscribe to our communications, we may collect information such as:

  • Full name

  • Email address

  • Mobile/telephone number

  • Billing address

  • Shipping address

  • Order details

  • Payment-related information required to process transactions

  • Device and browser information

  • IP address

  • Website usage information

  • Customer-service communications

  • Information voluntarily provided through forms or messages

We do not intentionally collect information that is unnecessary for providing our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil orders.

  • Deliver products.

  • Send order confirmations and updates.

  • Provide tracking information.

  • Process exchanges, refunds and returns.

  • Respond to customer-support requests.

  • Prevent fraud and misuse.

  • Improve our website and products.

  • Maintain records required for business and legal purposes.

  • Send promotional communications where permitted and where you have provided the appropriate consent.

3. Payment Information

Payments may be processed through third-party payment gateways.

199XCLUB does not intend to store complete debit-card, credit-card, banking or UPI credentials on its own systems.

Payment information may be processed by the applicable payment service provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to:

  • Keep your shopping cart functioning.

  • Remember preferences.

  • Understand website traffic.

  • Improve website performance.

  • Measure advertising effectiveness.

  • Provide relevant marketing communications where applicable.

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect website functionality.

5. Third-Party Service Providers

We may share necessary information with trusted third-party service providers that help us operate our business, including:

  • Shopify

  • Payment gateways

  • Courier and logistics partners

  • Website/technology providers

  • Customer-support tools

  • Analytics providers

  • Marketing and advertising platforms

These providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.

6. Order and Delivery Information

To fulfil your order, we may provide relevant information such as your name, phone number and delivery address to courier/logistics partners.

This information is shared only to the extent reasonably necessary to deliver your order or provide related services.

7. Marketing Communications

If you subscribe to our marketing communications, we may send you:

  • New product announcements

  • Product launches

  • Offers

  • Discounts

  • Early-access opportunities

  • Brand updates

You may unsubscribe from promotional emails at any time using the unsubscribe option provided in the communication.

8. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • Providing our services

  • Processing orders

  • Customer support

  • Accounting and tax requirements

  • Fraud prevention

  • Legal and regulatory compliance

  • Resolving disputes

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.

10. Your Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion or withdrawal of consent where applicable.

To make a privacy-related request, contact:

support@199xclub.store

We may need to verify your identity before processing certain requests.

11. Children's Privacy

Our website is intended for general consumers and is not knowingly directed toward children in circumstances where applicable law requires parental/guardian consent.

We do not knowingly collect personal information from children in violation of applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology or applicable laws.

The updated version will be posted on this page with a revised effective date.

13. Contact Us

For privacy-related questions or requests:

199XCLUB
Email: support@199xclub.store
Business Hours: Monday–Saturday, 10:00 AM–6:00 PM IST

Business Address: SK-15/77 Sindhora Kalan Chowki No.2