Shipping policy

Shipping Policy

Effective Date: 16 August 2026

At 199XCLUB, we work to make sure your order reaches you safely and on time across India.

1. Order Processing

Orders are generally processed within 24–48 business hours after successful order confirmation.

Orders placed on Sundays or public holidays may be processed on the next business day.

Once your order has been shipped, you will receive tracking information through the contact details provided during checkout.

2. Delivery Timeline

Estimated delivery times after dispatch are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 4–7 business days

  • Remote Areas: 5–10 business days

These are estimated delivery timelines and are not guaranteed dates.

Delivery may take longer because of:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Natural events

  • Incorrect address information

  • Remote-area restrictions

  • High-volume sale periods

  • Unforeseen logistics issues

3. Shipping Charges

Free shipping is available on eligible prepaid orders.

For Cash on Delivery orders, an additional COD or shipping charge may apply and will be displayed at checkout where applicable.

4. Cash on Delivery

COD is available for eligible PIN codes across India.

COD availability may depend on:

  • Delivery PIN code

  • Order value

  • Courier availability

  • Previous delivery history

  • Other operational factors

199XCLUB reserves the right to restrict COD availability for certain orders or PIN codes.

5. Order Tracking

After dispatch, you will receive tracking information through email/SMS or another available communication channel.

Tracking information may take some time to become active after the courier picks up the shipment.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts.

If the package cannot be delivered after the courier's applicable delivery attempts, it may be returned to 199XCLUB.

7. Incorrect Address

Customers are responsible for providing an accurate:

  • Full name

  • Mobile number

  • House/building number

  • Street/locality

  • City

  • State

  • PIN code

199XCLUB is not responsible for delivery failure or delays caused by incorrect or incomplete information supplied by the customer.

If you notice an address error immediately after placing an order, contact us as soon as possible.

8. Damaged Package

If your package appears visibly damaged at the time of delivery, please take photographs/videos before opening it where reasonably possible.

If the product inside is damaged, contact us within 48 hours of delivery with:

  • Order number

  • Product photographs

  • Packaging photographs

  • Unboxing video, where available

9. Missing Product

If any item is missing from your shipment, contact us within 48 hours of delivery with your order number and relevant photographs/video evidence.

We will investigate the shipment and provide an appropriate resolution.

10. Delayed Orders

If your order has exceeded the estimated delivery window, contact us at:

support@199xclub.store

Please include your order number so our team can investigate the shipment.

11. International Shipping

At present, 199XCLUB primarily ships within India.

International shipping, if introduced, will be governed by separate shipping terms displayed at checkout.

12. Contact

199XCLUB
Email: support@199xclub.store
Business Hours: Monday–Saturday, 10:00 AM–6:00 PM IST